Delivery & Returns

We charge a flat rate of ?2.50 irrespective of the number of items you buy, up to ?10. Orders over ?10 attract free delivery.

We dispatch the vast majority of our orders via Royal Mailís Second Class delivery service, which generally takes between five to seven working days from placing your order to receiving your delivery. First Class Upgrade is available.

If your order is bulky or too heavy to send with Royal Mail, we will dispatch it via our couriers who operate a 48 hour delivery service. We also offer a next day working day delivery service, for orders placed before 12:00 during a normal working day. We charge ?7.95 for this service. To take advantage of this service if an order is received at 10am on Monday, it will be delivered on Tuesday. If an order is placed at 10am on a Saturday, it will be dispatched on Monday for delivery on Tuesday. If you require a timed delivery, please get in contact for a detailed quote. If you have any questions regarding our next day service, please do get in touch. We want you to receive your order, when you expect it - not before or after.

If youíre not in when you order is dispatched you will receive a card detailing how you can re-arrange delivery. We realise most of our customers prefer to have their orders delivered to their place of work. If you would like to have your order dispatched to your work, please amend your delivery address in the checkout process.

Our delivery rates are very competitive to most countries around the world.

If an order is placed for delivery outside of the European Union, Adelbrook will not be responsible for import duties or other associated Government levies.